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In order to ensure you get your purchase as quickly and cost effectively as possible we use different methods depending on weight and size. The charges listed also included packaging and handling fees and product weights are estimated to include packaging, the weight of which may vary. All delivery conditions and charges are subject to change without prior notice but we will endeavor to inform you of changes prior to sending

The time required for delivery can depend on the availability of our products, the delivery option you chose and the country that is being delivered to. Please see details on individual product pages. If you select your shipping destination, you will get the options available.

With the majority of deliveries we do require a signature, especially for items with a value over £40, to make sure you actually receive your purchase. We therefore recommend you supply us with a deliver address where there will be someone in to sign for the goods. We appreciate this can cause difficulties sometimes but from our experience it is the best way to ensure delivery and avoid the disappointment of lost or stolen parcels – unfortunately this does happen and ends up with everyone being upset.

Any order placed before 1pm will be processed and dispatched on the same day or the next working day if your order is placed during Saturday, Sunday or a Bank Holiday.

Please note that we do not dispatch products during Saturday, Sundays and Bank Holidays. Unless otherwise agreed, we also do not deliver on Saturdays or Bank Holidays. Arrangements can be made if you require your goods urgently however, there may be a significant increase in cost based on the courier tariffs. Please note if ordering on a Friday, you order may not be delivered until the Monday or Tuesday of the following week.

If you need your product urgently or have any questions regarding delivery, please contact us.

For security reasons we are unable to deliver to any PO BOX address, sorry.



We can ship to BFPO addresses, using the Royal Mail as the delivery option. All BFPO addresses must be registered as UK, rather than the country where you are posted. Royal Mail will then deliver the parcel to the British Forces Post Office in London. It then becomes the responsibility of the British Forces to deliver your parcel to the correct location. For orders over 2Kg to BFPO addresses, please contact us in advance so we can discuss the best way to get the goodies to you.

Remote UK and Islands

Remote UK and Islands

Please accept our apologies for this but all the couriers apply surcharges for remote UK and the Islands. This includes: IM - Isle Of Man, BT – Belfast & Nortern Ireland, IV - Inverness, PH - Inverness, PA - Renfrewshire, KY - Kirkcaldy, KW - Orkney Isles, HS - Isle Of Lewis, ZE – Shetland, PO – Isle of Wight.

For these postcodes we use Royal Mail recorded service unless otherwise agreed based on required timings. Deliveries over 2Kg to the above postcodes may incur further postal charges but we will contact you before processing your order.



We ship worldwide and offer a choice of services when you checkout. Please e-mail for a quote if your country does not appear in our list.

With airfreight, an important factor apart from weight is also the dimensions of a package, which means that bulky or multiple items (e.g. Large suitcases, Snowboards and bindings, etc.) will be classed at a higher weight. Therefore, Express-delivery costs cannot be calculated beforehand for bulky and Multiple products.

The Board Basement does not take responsibility for any customs charges or holding/return fees on any goods held or charged during international delivery. We recommend you research the rules of delivery and any taxes prior to placing an international order with us. Tax and customs charges vary depending on country and we are unfortunately unable to supply you this information.

Undelivered Items

Where a genuine attempt or attempts have been made to deliver an item without success, the parcel can be re-delivered at your expense. Prior to any parcel being returned we will of course attempt to communicate with you, however, if the courier returns the parcel to us, we also need to charge a return fee of up to £25, which is levied on us by the couriers. We’re sorry about this but we get charged for non-delivery. Please note that this return fee is not applicable to Royal Mail deliveries.

Quoted delivery times and dates are not guaranteed because once a parcel leaves our premises it is in the hands of the delivery gods and third party carriers. We will always endeavor to ensure you receive the parcel as soon as possible.

Damage in transit can only be claimed if, when accepting a courier delivery, the damage is reported upon signing for the goods.

To guarantee that you receive your order in time, you should make sure that you:

  • You supply us with a valid delivery address where someone can sign for the parcel. Please note that all express delivery services requires a signature. You can give us your work address or an alternative address, where you know someone can sign for the parcel if you won't be available at the billing address.
  • Supply us with a contact telephone number and email address. We pass these details on to our couriers in case they need to contact you if there's a problem with the delivery, or they cannot find the address.
  • Use the tracking / consignment number that we send to you after the order has been dispatched. By tracking your order, you will be kept informed of estimated time of delivery or any possible delays or problems (e.g. no one was home to sign for the parcel or if the driver was unable to locate the address.) You can then contact the courier to arrange for a redelivery or solve any issues in terms of your specific order.

If you are unable to be at the delivery address supplied at the time of delivery, the courier should leave a calling card. Please contact them to arrange re-delivery.

If the courier service is unable to locate your address, the parcel will be returned to your local depot.

If you need any assistance with your delivery or if you have not received your order in time, please contact us.


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You can track your order at any time with the consignment number. You'll receive your consignment number as soon as your order has been marked as dispatched via email. Please note that you can only track your consignment after the first scan, when the parcel reaches the first delivery depot. However, you can also find it under "My Account" with the corresponding order. We offer a free standard delivery service on selected products to UK mainland only.

Free Standard Delivery

Free Standard Delivery

This service is for UK mainland only, if you spend 30 pounds or more. Normally dispatched using Royal Mail 48hour Tracked service for the total product weight under 2kg. This service is tracked but do not require a signature.

For products over 2kg we use Interlink express next day courier service. This service requires a signature.

Express Delivery

Express Delivery

For products with free standard delivery, but with urgent delivery requirement, there is the option to have express delivery. This option is always associated with extra cost. Please note that heavier products (Boots, Bindings, Snowboards) will automatically be dispatched on a next working day service. Package weight and / or dimensions determine the delivery price. Transit time is 1-2 working days depending on shipping destination. This service is for UK mainland only.



For international deliveries we use Royal Mail, Interlink Express ( DPD) and DHL. Delivery time and cost vary depending on shipping destination and total weight and / or dimensions. Please contact us is you are planning to purchase multiple or bulky products so we can work out to most cost effective price.


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Firstly we hope it doesn't need to come to this, however, if you are not completely satisfied with your products or you want to exchange them, you can return them within 30 days to us unused, in the original packaging, including any tags and labels and in a perfect and saleable condition at your expense (unless otherwise agreed). You will then receive a full refund less the original cost of postage (i.e. full refund for the cost of the item) or an exchange to the same value as the item originally purchased.

We regret that we are unable to refund any items after this cooling off period, unless agreed in advance, but in exceptional circumstances we will consider an exchange for other goods of equal value that are in stock.

For a return or exchange (where there is no fault on our part) there will be an additional delivery charge based on delivery address. All goods must be returned and any charges paid before the goods will be sent back out or refunds paid - please note it can take 3-5 working days to process a refund once it leaves our account.

If you return an item to us that is faulty; which you did not order; or for any other reason that is our fault, we will obviously refund you as well as reimburse a reasonable cost of the return postage (unless agreed please do not send items back via Special delivery or similar high speed services). This includes warranty items.

Extended Christmas Returns Policy

Our extended Christmas returns policy is valid from 1st November 2017. This means that you can now return online and in store purchases up until 15th January 2018. Normal exclusions apply.

How to return a product:

In all circumstances, you will be responsible for the item or items until they reach us. For your own protection, we recommend you use a secure delivery method, such as Interlink Express or Parcel Force or regular mail with Recorded delivery, which requires a signature upon delivery and insures you for the value of the goods. For larger more delicate parcels, such as snowboards, please contact us to advise you on the best way to return the goods.

Please include the original invoice that was included with the product(s). We have sent you a copy via email when you placed your order. If you do not have this, please clearly mark your name, contact detail, order number and details of the item you wish to return, plus any particulars of exchange required. If you do not have these details available then pass on as much information as possible on a covering letter.

Warranty / Faulty products:

To return a faulty/warranty item, please contact us in advance and if possible provide evidence of fault so we can assess what actions to take; it may be that a replacement part can be supplied. This will enable us both to agree the next steps. All warranty items are subject to an inspection. Please note that the conditions of warranty are down to each individual producer, and are usually described in a warranty-card that is included with the product, or stated on their website.

Please note: Most producers will not accept warranty for damage from riding rails, wall-rides, normal wear and tear or accidental damage!

The normal step of a warranty issue:

  • Please send us an email with the order number and your full name and contact telephone number. Describe the problem and if possible, add a photo to clarify the issue. We will then look at the problem and let you know if you need to send the product back. If we aren't sure ourselves, we will forward the problem description to the producer to hear their opinion. This process saves you the frustration of paying for a delivery, just to find out the issue is not covered by warranty. We will only reimburse you for the postage cost, if the product is faulty.
  • If we think your product has a material fault, you will send it back to us and we will forward it to the supplier (If needed).
  • We wait for an answer from the supplier (time varies with each manufacturer, in general it takes 4-6 weeks), they will then inform us if the guarantee claim has been accepted and what they can offer you.
    If the product does have a fault they will usually send a new replacement, or if that exact product is not in stock they will send a qualitatively equivalent model of the same price range as the claimed product. If the manufacturer decides that your claim is not valid (for example because the product was broken due to improper use), you will get the product back. We will contact you in such circumstances. Normally this would have been discovered at step 1.
  • As soon as we receive a replacement, we will send it to you free of charge.
  • Any credit vouchers from the manufacturer or The Board Basement cannot be exchanged for cash


Any refund will be returned using the same payment method as we received the money. Due to security reasons we cannot process refunds to alternative bank accounts. If the Paypal account/card/bank account has expired or is declined in the time between purchase & refund, then we will contact you to arrange alternative payment.

We hope this will not be the case anyway, thanks.



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We accept the following card types: Visa, Visa Debit, MasterCard, and Maestro

We also accept Paypal payments and cash in store. Read more about Paypal here.

Unfortunately we do not accept Amex.

100% Safe Payments

Your safety is our highest priority, and that is why we use great caution and the highest safety standards while dealing with your personal data. For safe transferring of customer data during the ordering process and especially credit card details, we use a secure transfer method – the "Secure Socket Layer" (SSL) connection. Credit card data is never saved, but immediately received and processed by our payment service provider "Sagepay". We do not share your card or personal details with anyone else.

Telephone orders.

If you prefer to pay over the telephone, just call us on telephone 01392 275 256

We will need to know the name of the card owner, card number, date of validity, the safety-code and the billing address. The billing address is the address where the card is registered.
With this method we can carry out your order without electronically transferring your credit card information. We do not store any card details.

Safety Controls

We work hard to prevent fraudulent activity. Every single transaction will be scanned and approved before any order is processed and dispatched.
In some cases, we might implement a credit card check for safety. You will be informed by e-mail about this. In these rare cases we simply require a copy of the front side of your credit card (so that the number and card owners' name are legible) as well as a copy of a current ID (Official ID, Passport or drivers license). You can send us the copies by mail or fax.
This process only needs to be carried out in very rare cases, and is implemented for your safety, to make sure that no one else tries to shop with your credit card!

Mastercard Secure Code / Verified by VISA

Verified By Visa" or "Mastercard SecureCode" is an international payment standard that identifies the rightful user of this credit card during online payments with a MasterCard or Visa creditcard. You are requested for a password that has been set up by, and is only known to, the credit card owner.

You can activate this code on the spot by entering the requested data, or you can skip the process by clicking "Do not activate".


PayPal is an online payment service with which you can transfer money easily, safely and fast. All you need is a PayPal account, which works like an online bank account. Registering for PayPal is free! You simply need to save your account data once, and can then safely shop in any participating online shop without having to re-enter your account details every time.

If you would like to pay with PayPal, choose the payment option "PayPal" in the checkout area. After confirming the order you will promptly be lead through the payment process without having to enter any further information. As soon as you have successfully completed this process, your order will continue to be processed.

Sales Tax

All Prices in the Online Shop already include the sales tax. These prices are valid for all EU-States. For Switzerland and Norway you will responsible for imports duties. Unfortunately our system will deduct it, please contact us to let us know and we will endeavour to make the adjustment.

Please note for International Sales, we do not cover any import tax. It is your responsibility to understand the implications of buying abroad. You might face customs fees, which we cannot be responsible for. These fees depend on the contents of the packet as well as their value and as a consequence, they can vary.By law we have to state the value of the product on supporting documentation.

Customer Account

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Why become a Board Basement Customer?

Here at the Board Basement we have a large selection of quality gear at low prices. We get new products in every week throughout the year, so there are always new deals to be found, be it last year's stock, sales samples or simply supplier deals. Treating customers, as we would like to be treated ourselves is one of key beliefs and the foundation of our customer service.

To manage you as a customer in a safe way we need you to register a new customer account.

It is really easy to register a new customer account. Just follow the two steps below and you are done.

  1. Click on "REGISTER" in the This-is-Top right corner of the Board Basement online shop.
  2. Enter your details (Make sure you enter a valid email address that you have access to) and click the Register button.
  3. Done! You are now a registered Board Basement customer.

A Board Basement customer account has many useful advantages:

  • A faster and more comfortable ordering process
  • Your personal data is auto-filled at every order
  • You can change your personal data at any time
  • Easy administration of your delivery and billing addresses
  • You can view your order history.
  • Stay informed of great deals, discount vouchers and competitions to win free stuff

And much more!

(This will need to completed as soon as we have seen the account page)


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If you can't find the answer to your question in the section below, please contact us and we will try and answer your question.


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Buyers Guides, Size Charts And Advice

Below you will find some useful buyers guides and size charts. If you are new to Snowboarding and not sure what snowboard, binding, boots or other equipment to choose, please read through the guides to give you a better idea. If you still need some advice feel free to contact us. We are all keen snowboarders with years of experience. We test and use most of the products we sell, so we will be able to give good and honest advice.

Snowboard Buyers Guide

Scroll Down to Snowboard Size Guides

Buying guide

These days' snowboards come in many different shapes and sizes. As a beginner/intermediate/ advanced rider it is important that you find a board that is the right length and also the weight range to suit you. Try not to be swayed by pretty colours, or a cool graphic, as it will not effect your riding at all. We know that Top sheet graphics can sell a board, but is it the right one for you? No one on the slope will care what your board looks like. Instead use The Board Basement search filters to find the right board for you.

Board Length

As a general guide the board should reach somewhere between your collarbone and your chin. Please note that the riders weight is also very important when choosing a board. If you are too lightweight for a board you will find it hard to control and turn. If you are too heavy you might break the board and you will loose a lot of speed and sink in powder. You can use our snowboard guide to get an idea what board to choose.

Board Flex

As a beginner you should avoid getting a stiff board, as they are harder to turn at slow speeds. The softer flexing snowboards tends to be much easier to control and they are also much more forgiving towards mistakes but less stable at high speed. If you feel confident with your skills and want to go faster and do more carving you might want to get a stiffer board flex to give you better response and edge hold. The flexibility of a snowboard affects its handling and typically varies with the rider's weight. There is no standard way to quantify snowboard stiffness, but beginners and boarders who mostly do rails tend to prefer softer flex, racers stiffer flex, and everyone else something in between. Park riders that enjoy big jumps tend to ride mid to stiff twin boards.

Skill Level

How much experience you have on a snowboard can determine what type of snowboard you get. At an advanced/Expert level, you will need a more specific snowboard. There are specific boards that are designed for the first time buyers / beginner riders that are really easy to progress with and will take you to the next level. Use our search filters to find the perfect board for you.


Just starting out up to a few weeks on snow looking for a board to help you progress


You are ahead of the beginners looking to progress and challenge yourself more on a board


Riders who have many years experience and looking to take on any part of the mountain and challenge themselves while doing so

Board Profile (Shape from side on)

Regular Camber

Camber - This is the traditional shape of Snowboards; a few years back most boards had the Camber shape. Camber arches upwards between the bindings with four contact points near the tip and tail. This shape makes the board springy in and out of turns, which is great when carving. It also makes the board great for popping ollies as the board has a lot of rebound or POP. A Camber board requires a good technique as it is easier to catch an edge. Great for all mountain carving down the mountain and the riding that likes to go fast and need the quick response and edge hold.

Regular Camber

Rocker (Reverse Camber) - The exact opposite of Camber. The Board curves upwards from the middle of the board, so that when laid flat the nose and tail are significantly off the ground. The up-turned ends makes it harder to catch an edge and it also raises the nose for better float in powder. This shape is also very popular for park and freestyle riding as it is more forgiving for catching edges on landings and rails with its raised contact points. You may loose a bit of edge hold and pop with a Rocker board, but there are ways to counter for this using; different types of material such as carbon, bamboo to add stiffness where you need it and other constructions techniques, such as ?Magne-traction? or ?Grip tech?. All manufacturers have their own way of doing this.

Regular Camber

Flat Base (Zero Camber) - The board is entirely flat from nose to tail. This keeps your entire effective edge on the snow, spreading your weight evenly and making it harder to catch an edge. This makes it great as a beginner board but also very popular for casual free riding, pipe and big air jumps as there is no curve. The flat boards still retain good pop like a cambered board but are less aggressive and catchy which cambered boards tend to be.

Regular Camber

Combined Camber - This is a combination between Camber and Rocker in an attempt to get the best of both worlds. You can find rocker in the nose and camber under your feet and rocker again in the tail or Rocker between your contact points. Different manufacturers have their own way of doing this. Lib tech and Nitro for example uses rocker between the contact points and camber under foot and then rocker in the nose and tail, whereas Ride have rocker in the nose and tail with camber between the contact points.

Board Shape (How a snowboard looks from above)

Regular Camber

Directional = the stance is "set-back" so you have a longer/ wider nose and a shorter/ stiffer tail (ideal for powder riding and speed!)?

Regular Camber

True Twin = equal length on nose and tail, completely symmetrical so easier to ride "switch" (ideal for Freestyle and Park riding).

Regular Camber

Directional Twin = More similar to a Twin but with a slightly more flexible, slightly longer nose giving increased float in powder (ideal for All Mountain)

Riding Style

Freestyle: Generally shorter with moderate to soft flex. Freestyle boards are typically twin-tip in shape (mirror image along the lateral axis) to enable riding both ways. Incorporates a deep sidecut for quick/tight turning. Used in the pipe and in the park on various jumps and terrain features including boxes, rails, and urban features

Park/Jib (rails): Flexible, soft and short to medium length, twin-tip shape with centre stance designed to ride switch and regular and make easier spinning. Some boards come with detuned or dull edges to avoid catching edges on rails and for a skateboard-park like feel on snow. Playful board designed for park riding

Freeride: Longer than freestyle and park boards. Moderate to stiff in flex and typically directional (versus twin-tip). Used from all-mountain to off-piste and backcountry riding, to 'extreme' big-mountain descents - Powder riding with raised noses and pin tail designs to aid in float in powder.

All-Mountain: Most common. Very versatile board type that could do it all and go anywhere with. It is a mix between freeride and freestyle boards. If you only planning to buy one board and not sure where you want to spend the most time on the mountain, then this is the one for you. Commonly directional or directional twin in shape (twin-tip and centered stance but with more flex on the front or a twin with a directional sidecut)

Splitboard: A snowboard which splits in half lengthwise, and allows the bindings to be quickly connected to hinges aligning them longitudinally on the board like skis. This allows the halves of the boards to function as cross country skis. Used with removable skins on the base of the board, which easily slide forward on snow but not backwards, they allow a snowboard to easily travel into the backcountry and make ascents easier and quicker than hiking. Once the rider is ready to descend, the board halves can simply be joined back together to reform a board.

Wide / Regular / Mid wide

If your boot size is bigger than UK 10.5 you will need to choose a wide board. If you don't, your feet will be in contact with the snow (toe/heel-drag) and interfere with the board's ability to make turns once it is set on edge, or 'get hung up on the snow. You will spend most of your time falling over or loose speed. Mid wide boards are great for heavier riders and riders with size UK 9-11 to give you extra float in powder and more stable platform to ride on.

What kind of snowboarder are you??

When buying snowboard equipment it is useful to have an idea of what kind of snowboarder you are or what kind of snowboarder you want to be!! It seems to be a question you will always be asked.

In order to help, here are some helpful Board Basement definitions of the Snowboarding Types. They are not definitive or exhaustive but should hopefully help you when talking with other boarders:

All Mountain

A snowboarder that explores all areas that the mountain has to offer from: piste/groomed runs, off-piste powder riding , jibbing (pressing and messing around on) natural terrain, moguls, tree runs, terrain parks, mellow or challenging slopes. The majority of snowboarders make up this group. They may have quiver of boards or a good all-rounder.


This snowboarder spends all their time in the Terrain Park or in the half pipe, aka PARK RATS!!! Freestyle is the name for all of the ?trick' orientated snowboarding whether is be jumps, rails, grabs or pipe. Freestyle snowboarding can be sectioned into certain areas:

Jibbing = rail riders, jibbing is also a term used for pressing or ?buttering'and messing around on pistes

Urban/ Street = snowboarding in the streets, a very skate influenced side of snowboarding predominately riding rails. This is creating freestyle features out of handrails, staircases, ledges, walls and other urban landscapes?

Slopestyle = a course of rail and jumps and the most popular format of competitive freestyle snowboarding. A slopestyle course is based around a snow park with rails and kickers or jumps in one run

Pipe = Or half pipe / super pipe is the snowboard equivalent of vert skating. Usually a 18 ? 22 foot halfpipe 20 to 22 feet is a super pipe


A snowboarder that roams freely around the mountain without being constricted by designated runs. A snowboarder that likes to ride off-piste and searches for fresh tracks down white, fluffy powder. Also associated with hiking, cliff drops and couloirs. Avalanche training is a necessity and knowing what to do is essential. Having the right safety equipment is a must ? stupidity is punished in the mountains

Back country

This is hard-core free-riding and is when a snowboarder really ventures into the unknown, well off the beaten track,?in search of the ultimate powder fix. Helicopters, snowmobiles and hiking are used to access untouched snow. You have to be very experienced to ride in the back country, or at least be with people that are experienced. Your life can often depend on the experience of those around you. Mountain awareness and training are essential


This snowboarder is a speed junkie. Spends their days in a Boarder- X course that consists of rollers, whippy jumps, spines and berms or sharp banked corners. The aim is to get to the bottom in the fasted time ahead of the 3 or 4 people you are racing against.


Remember these are loose terms and there are crossovers between the terms. And what you decide to be now may change over time and as you ride more. The key thing in The Board Basements opinion is whatever style you ride, enjoy, be safe and have fun!

The Board Basement caters for every type of snowboarder, and now you know what you are, you can be sure to buy the equipment best suited to your riding style. Use the search filters when buying a snowboard, Boots, Bindings and other products to find the best suited equipment for you.

Rider height Rider Weight <49kg 50-59 kg 60-69 kg 70-79 kg 80-89 kg 90-95 kg 96kg +
Progressive <152cm <5'0" 146-148 147-149 150-152 153-155 154-156 157-159 158-160
155-169cm 5'1" - 5'6" 147-149 149-151 151-153 154-156 155-157 158-160 159-161
170-184cm 5'7" - 6'0" 149-151 150-152 153-155 155-157 157-159 159-161 161-163
185-196cm 6'1" - 6'5" 150-152 151-153 154-156 157-159 158-160 161-163 162-164
197+ 6'6" + 151-153 153-155 155-157 158-160 159-161 162-164 164-166
Rider height Rider Weight <49kg 50-59 kg 60-69 kg 70-79 kg 80-89 kg 90-95 kg 96kg +
Jib/Park <152cm <5'0" 145-147 146-148 149-151 151-153 153-155 155-157 158-160
155-169cm 5'1" - 5'6" 146-148 147-149 150-152 153-155 154-156 157-159 159-161
170-184cm 5'7" - 6'0" 147-149 149-151 151-153 154-156 155-157 158-160 162-164
185-196cm 6'1" - 6'5" 149-151 150-152 153-155 155-157 157-159 159-161 163-165
197+ 6'6" + 150-152 151-153 154-156 157-159 158-160 161-163 164-166
Rider height Rider Weight <49kg 50-59 kg 60-69 kg 70-79 kg 80-89 kg 90-95 kg 96kg +
All mountain <152cm <5'0" 148-150 150-152 152-154 155-157 156-158 159-161 160-162
155-169cm 5'1" - 5'6" 150-152 151-153 154-156 156-158 158-160 160-162 162-164
170-184cm 5'7" - 6'0" 151-153 152-154 155-157 158-160 159-161 162-164 163-165
185-196cm 6'1" - 6'5" 152-154 154-156 156-158 159-161 160-162 163-165 165+
197+ 6'6" + 154-156 155-157 158-160 160-162 162-164 165+ 165+
Rider height Rider Weight <49kg 50-59 kg 60-69 kg 70-79 kg 80-89 kg 90-95 kg 96kg +
Women's <152cm <5'0" 146-148 147-149 150-152 152-154 154-156 156-158 158-160
155-169cm 5'1" - 5'6" 147-149 148-151 151-153 154-156 155-157 158-160 159-161
170-184cm 5'7" - 6'0" 148-151 150-152 152-154 155-157 156-158 159-161 160-162
185-196cm 6'1" - 6'5" 150-152 151-153 154-156 156-158 158-160 160-162 162-164
197+ 6'6" + 151-153 152-154 155-157 158-160 159-161 162-164 165+

Snowboard Binding Guide

Scroll Down to Binding Size Guides

Goofy or Regular?

First of all you need to know which foot you should have in front when riding. As a rule, your dominant leg should be in front. If your left foot is in front it is called "Regular" and if your right foot is in front it is called "goofy". There is an easy way’s to find out which is your dominant leg (If you are riding Regular or Goofy);

Ask a friend, wife, husband or a next-door neighbour to stand behind you, and then gently push you forward. - The leg you make your first step forward with is usually the dominant leg. If you want to find out by yourself you can simply run and slide along a smooth surface. Your reflex will put your dominant leg in front.



This is all down to personal preference and where on the mountain you are going to spend the most time. When you stand on your board, your feet will be spread apart. A narrower stance helps the board carve a turn better, while a wider stance will give you better stability.

Riding powder? Set them back and you will increase the length of the nose of your snowboard, which will give it float in the pow.

Playing in the park? Centre the bindings if you are planning to ride park, pipe and rails. It is a lot easier to jump and ride switch (backwards) when the bindings are centred.

Doing a little bit of everything? Set them back one step.

How wide / narrow should they be?

Step onto the board (Without bindings attached) as you would go riding. If it feels good and natural, this is where you should mount your bindings. If you can't decide then you can do it roughly as far part as your shoulders.

In the end it is all down to comfort and choice. Do not be afraid to change your stance and play around with it. There are many tool stations on the slopes where you can change your bindings. All you need is a screwdriver. You will soon find what is best for you and your riding style. Most snowboards all ready come with a recommended stance marked on the board.

What are your angles?


The most common and possibly the most versatile one is what is some times refered to as duck. The front binding registers a positive angle while the back is set to a negative. This will allow you to ride switch and regular with equal ease and delivers a stable comfortable stance.

If you are just blasting down the mountain and not even thinking about riding switch then you might prefer positive angle on both front and back foot.

Here are some angles you can try:

Freestyle: Front foot +15 with back foot -15

All Mountain: Front foot +18 with back foot -9

Freeride: Front foot +21 with back foot 0

Forward Lean

Most riders do not bother using this feature. Forward lean describes the angle at which a binding's highback is set. The Highback is there to transfer power to heel edge of the board and the greater the angle, or forward lean, on the highback the greater the responsiveness delivered to the heal edge.

If you are a beginner, I would not worry about this too much for the moment. It is down to personal preference and something you can play around with as you progress. Some instructors use this as a tool to help riders bend their knees.


Make sure your boot size is compatible with the binding size you choose. At the board basement you can select your boot size to find the binding size that is right for you, using our filters.

Entry system

Most bindings are traditional Two-strap bindings, with an ankle strap and a toe-cap strap.

Flow Bindings and SP Bindings have a reclining highback which means you can enter the bindings from behind with ease. These are referred to as Fast Entry bindings.

Ride Size UK EU US CM
Men M 4-7.5 36.5-42 5-9 23-27
L 7-10.5 40.5-46 8-12 26-30
XL 10-14 44.5-50 11-15 29-33
Women S 1.5-4.5 34-37 4-7 21-24
M 4.5-8.5 37-42.5 7-11 24-28
Youth XS 10-13 29-33.5 11-1 16-19
S 1-4 34-38 2-5 20-23
Flow Size UK EU US CM
Men M 3.5-7 36-41 4.5-8 22.5-26
L 6.5-10 40-44.5 7.5-11 25.5-29
XL 9.5-14 44-49.5 10.5-15 28.5-32.5
Women M 3.5-7 36-41 6-9.5 22.5-26
L 6.5-10 40-44.5 9-11 25.5-29
Youth XS 10-13 29.5-32 11-1 17.5-19.5
S 12-4 31.5-36 13-4.5 19-22.5
M 12-4 31.5-36 13-4.5 19-22.5
Men S 1-3.5 33-36 2-5 20-23
M 3.5-7.5 36-40.5 5-8 23-26
L 7-10 40.5-44.5 8-11 26-29
XL 10-14 44.5-50 11-15 29-33
Women S 1-3.5 33-36 3-6 20-23
M 3.5-7.5 36-41.5 6-10 23-27
Youth XS 10-13 29-33.5 11-1 16-19
S 1-4 34-38 2-5 20-23
Union Size UK EU US CM
Men S/M 4-7.5 37-41 5-8.5 23-26.5
M/L 7-10 40.5-44 8-11 26-29
L/XL 9.5-13 43.5-48 10.5-14 28.5-32
Women S 1.5-4.5 34-37.5 3-6 21-23.5
M 4.5-7.5 37-41 5.5-9 23-26.5
Youth Y 1.5-4.5 34-37.5 2.5-5.5 21-23.5
Contact & Contact Pro Size UK EU US CM
Men S/M 1.5-4.5 34-37.5 2.5-5.5 21-23.5
M/L 7-10 40.5-44 8-11 26-29
L/XL 9.5-13 43.5-48 10.5-14 28.5-32

Snowboard Boot Guide

Scroll Down to Snowboard Boot Guides

Snowboard boots are the most important equipment in your snowboard set up, and definitely the item that you should buy first or spend the most money on. Uncomfortable boots can ruin a day on the mountain so it is essential to get them just right! The Board Basement crew are experts in fitting snowboard boots, so here is our guide to getting the best fit...

The Board Basement Guide to Buying the Right Size Snowboard Boot

Before you buy:

If you can go to a shop, please do

Even if you are going to buy the boots online, if you can it is a good idea to try them on in a shop first. Sizes and shapes of boots vary between brands and season. For example: Vans Snowboard Boots used to suit a wider foot but has for the last season's become narrower.

Prepare your feet!

Cut your toenails and take a pair of snowboard socks with you so you can get a realistic fit. Don't use more than 1 pair of socks when riding. Your feet will be too hot and uncomfortable. If it's really cold conditions, then get some warmer socks.

Be open-minded!

Brace yourself to try on a lot of Snowboard Boots of all different shapes, styles and sizes to get a good comparison. Don't disregard a boot if it isn't a nice colour, it might be your perfect one! Be prepared for the fact that snowboard boots will feel very different to your trainers, it is more like trying on a pair of walking boots

Fitting Snowboard Boots:

Undo the lacing system fully; slide your foot in whilst standing up. Make sure it's firmly in and do the lacing system up tightly. New snowboard boots should feel very snug around your whole foot, but not painful. Your snowboard boot will "pack out" ever so slightly, so its best to get them a little tight rather than too big. Most modern boots will mould to your foot so the snugger the better when you buy new. Please bare in mind that snowboard boots will take a few days of riding before they break in properly.

Whilst standing up in the "snowboard position" assess these 3 things (knees slightly bent as in riding position):

1) Length

Standing with you legs straight, your toes can be touching the end, but only just, there should be little to no pressure on them. Tap your heel on the floor and then when you bend your knees further into the snowboard riding position, your toes should move away slightly from the end. Bear in mind that when you strap into board the binding will also pull you heel further into the boot

2) Heel lift

Whilst bending your legs, try rocking on the ball of your foot. Your heel should lift up no further than 5mm.You do not want heel lift as this will put pressure on your Achilles Tendon. The boot should move as if it is part of your foot. This will help with control when riding. They should enclose your heel so it feels supported and no "sloppy" feeling.

3) Width

There should be no movement from side to side in your boot - if there is, the boot is too wide. On the flipside, you should also beware of "Knuckle Crush"! This is the Board Basement's very technical term to describe boots that are too tight across the ball of the foot. This can result in a very painful day snowboarding and numbness!

We recommend to keep the boots on and walk around for a several minutes to get a true impression of the fit. If you start to get cramp or numbness in this time, then try a different size boot. If it feels tight, then that is good. Specific localised pain points are bad. You should double check the tongue is in the right place as this can lead to pain points

Finally, once you have bought the boots, wear them around the house for a few hours. Again they should feel tight but there should be no specific pain points. If you do have pain, this will be worse on the slopes

Flex Rating:

Use our "Flex Rating" filter, which will tell you how stiff/ soft the Snowboard Boots are. These range from 1-10 (10 being the stiffest). How stiff/soft you like your boots is really down to personal preference and what type of snowboarder you are. But as a general guide:

  • All-Mountain (most riders) = soft/medium flex 3-7
  • Freestyle (park) = soft flex 1-5
  • Freeride (off-piste) = stiffflex 6-10
  • Racers = stiff flex 7-10

For beginners and freestyle riders, a softer boot is a good option while more experienced riders who want more control and supportive boot may opt for a stiffer boot.

Different Lacing Systems

Again this can all be down to personal preference. There are pros and cons to each system so just experiment and see what works best for you. It's a good idea to get used to the boots before you put them into action on the slopes. Again wear your new boots around the house, watch TV and cook some dinner, or even go up and down the stairs a few times! You may feel stupid, but this is a great way for your feet to get accustomed to wearing new snowboard boots and will help with the breaking in process.

Traditional Lacing

The original tried and tested system. Tightness can be customised by hand, although can be awkward to adjust on the mountain with gloves on. Your feet will change size during the day, getting bigger as the day wears on so you may find you need to adjust the laces a couple of times during the day

Boa Lacing System

The Boa System is really quick, convenient and easy to adjust. The circular dial is a good system for beginners as you can adjust the boot easily on the mountain without needing to take you glove off. The only downside being they can be fiddly to replace if they break, which is very occasionally and any decent shop should be able to do this for you. Twin BOA boots give even more adjustability and allows you to adjust top and bottom differently, which can help people with high arches. Some boots takes it to the extreme with Triple Boa's. The Triple Boa tends to be very stiff and aimed to the riders that want the ultimate support. Just spin the wheel to get your custom fit.

Fast lacing system

Works on simultaneously tightening 2 areas around the foot for a good fit similar to the twin BOA system. Although can be a little confusing at the start on how to work them! Faster than normal laces and gives you a little bit more custom tension.

Combined lacing system

The combined lacing system simply gives you a combination off Laces, Boa and Speed Laces. This can give you the best of two worlds. Where laces might not hold your heel in place, an added boa system that focus on the arch might do the trick and hold it place.

Vans 2.5 34.5 3.5
3 35 4
3.5 36 4.5
4 36.5 5
4.5 37 5.5
5 38 6
5.5 38.5 6.5
6 39 7
6.5 40 7.5
7 40.5 8
7.5 41 8.5
8 42 9
8.5 42.5 9.5
9 43 10
9.5 44 10.5
10 44.5 11
10.5 45 11.5
11 46 12
12 47 13
13 48 14
14 49 15
15 50 16
Thirty Two 4 37 5 23
4.5 37.5 5.5 23.5
5 38 6 24
5.5 38.5 6.5 24.5
6 39 7 25
6.5 40 7.5 25.5
7 41 8 26
7.5 41.5 8.5 26.5
8 42 9 27
8.5 42.5 9.5 27.5
9 43 10 28
9.5 44 10.5 28.5
10 45 11 29
10.5 45.5 11.5 29.5
11 46 12 30
12 47 13 31
13 48 14 32.5
14 49 15 33

Technical Snow Outerwear Guide

Scroll Down to Clothing Size Guides

Technical snow outwear is not all about looks. Of course you want to look stylish and fashionable when riding but you should really consider the tech as well and choosing the right gear for you and the conditions you are going to be in. After all it does not matter how cool you are looking, if you are cold and wet you will end up looking like an idiot any way. So it's well worth considering a few functional points when choosing your outerwear.


All outerwear clothing from The Board Basement comes with Waterproof and Breathability ratings. Clothing featuring Gore-tex is considered to be completely waterproof and completely breathable. So if you see the Gore-tex logo you are guaranteed to stay dry. All good outerwear comes with a waterproof /breathability rating, displayed as 5k/5k (5,000/5,000).

The numbers display how much water the fabric repels, and how much moisture/sweat it can transport out of the garment. Anything over 5,000 is good quality.

Waterproof ratings: The fabrics are tested by filling a column with water. The garment is then lowered in and the depth that the water reaches before droplets form on the other side is measured. It is usually measured in millimetres, with anything from 5,000 to 30,000 being normal. Essentially, the higher the number, the more waterproof the garment is. The price tag will also go hand in hand with the rating number.

Breathability ratings: As you ride you will become warm and start to sweat. If that moisture can't escape from the garment you will become wet. Wet and cold is not a good combination. The breathability rating tells you how much moisture can pass through from the inside of the jacket to the outside in grams/square centimetre/24 hours (Or GM). Most garments have a rating of between 5,000 GM and 20,000 GM. Again the higher the number the better the garments "Breathes".

In short: 5k/5k is good, 20k/20k or higher is extremely good.

Use the Board Basement filter to find your preferred rating for Jackets and Pants


Insulated snow clothing has an integrated moisture-wicking thermal lining. You will often get several layers of insulation fabric inside an outer layer of waterproof material. If you want outerwear that will perform for most conditions through the season then insulated clothing might be the best option for you. Non-insulated clothing are often referred to as a Shell garment. These are not very warm but with a higher Waterproofing/Breathability rating. These are great for spring conditions or in cold conditions as long as you layer up underneath. Down (Puffa) jackets are really warm and designed to be ridden in the most extreme cold conditions. These jackets often got insulation built into the shell. If you are getting one, make sure it has got good ventilation so you don’t over heat.


The best way to stay comfortable through out the day / season is to make sure you have good layering.

First is the Baselayer. Make sure you have got something that is moisture-wicking and fast drying so you can use for the next day. Avoid cotton as it takes a long time to dry and it will also hold moisture.

Midlayers. If you got a really good insulated jacket you might not need this. For colder days it can be good with a hoody or sweater made from synthetic material such as fleece, recylcled polyester, hemp, Marino wool and Bambo are advised.

Outerlayer. This is your protection against the outer elements and should be both water resistant and breathable. Please see above (Fabrics & Insulation) for more information.

Technical Features

Taped Seams and waterproof zips: For the higher spec garments you find fully taped seams that will stop any moisture getting in through the stitching or fastening of a garment. Garments (Jacket & Pants) with critically taped seams have only got the most exposed stitching or fastening taped. What is it good for? Imagine riding fresh powder… If you spend a long time in the snow you will eventually get wet. If you are spending a long day in extreme conditions, it is well worth staying dry and comfortable.

Venting: Preventing you from over heating. If you been working really hard on the slope and feeling warm it is very nice to be able to let some cool air in without compromising your protection from the elements (Snow). Most garments feature mesh and are found under the armpits and the inside of the thigh.

Powder Skirts and boot gaiters: an Elasticated band that seals the gap between your jacket and pants, and your pants and boots, to prevent getting snow inside your clothing. Often you will find PJ (Pant & Jacket) connect so you can attach your jacket to your pants to make the seal secure. Stay warm and dry.

Each garment has it’s own special features. Just check the key feature list to find all sorts of cool features.

Washing & Care

Very Important!?Zip up all zippers and attach all Velcro before loading!?Zipper sliders and teeth can easily be damaged in the washer and/or dryer.?Velcro gets clogged up with fuzz from other garments and can snag your other clothes, causing damage to both.

Front-load machine wash only! Using an agitator-style top-load washer could possibly do damage to your technical outerwear or clothing.

Gentle cycle should be all that is recommended to clean your technical outerwear. If your outerwear is stained, you may be out of luck.

Use cold water!?Actually, warm is OK, but cold is preferred to maintain the waterproofing.

Use outerwear-specific detergent or powder. Using liquid detergent that is not outerwear-specific clogs the pores of technical fabrics and damages the DWR coating, greatly reducing the performance (waterproof/breathability) of the garment.

Hang Dry in shade or Tumble Dry on Low Heat. Drying with excess heat can damage or melt fabric, zippers, and/or trims.? Leave in until "almost dry" and change to NO HEAT or hang dry to finish. Low heat actually helps re-activate waterproofing after washing. ?

Replenish Waterproofing as needed.?The waterproof coating (the magic that makes water droplets bead up on your outerwear) on all technical fabrics will become less effective over time and use?- especially if you are around campfires, smokers, oily lift pulleys, or other contaminants in general.? Revive the performance of your technical outerwear by washing as instructed, then using a spray-on waterproofing product such as NikWax TX-Direct.

Mens Womens Boys Girls
Thirty Two Size S M L XL
Chest (inches) 34-36 37-40 41-44 45-48
Chest (cm) 86-93 93-103 103-113 113-122
Waist (inches) 29-32 32-34 34-36 36-39
Waist (cm) 74-81 81-86 86-91 91-99

Gloves & Mittens Guide

Scroll Down to Glove Size Guides

At The Board Basement you will find a range of different gloves and mittens that are suitable for all weather conditions. To go for a glove or mitten depends on what you prefer. Most skiers prefer a glove so they can get a good grip around their poles, whilst most snowboarders ride with mittens to keep the warmth and comfort levels high. Mittens are generally a bit warmer as mittens trap body heat and maintain the ability to keep you warm better. If you are lucky enough to be riding some powder, a glove or mitten with a longer cuff will keep the snow out. For warmer or spring days you need something that will protect you from wind and water but with little or no insulation so you don't get to sweaty. On The Board Basement website you can use our filters to find the right suited glove / mitten for you.


Hand Size

Most gloves come with pre curved finger construction. This will improve your performance articulation by shaping the palm pattern to fit the hand in the relaxed position, giving you an optimal fit with superior blood flow to the fingers and as a result leading to warmer hands.

To find the right size for you; Measure around the knuckles of your hand with a tape measure and use the guides below to find your size.

Size Inch Cm
Dakine Mens XS 5.5" to 6.5" 14 to 16.5 cm
S 6.5" to 7.5" 16.5 to 19 cm
M 7.5" to 8.5" 19 to 21.5 cm
L 8.5" to 9.5" 21.5 to 24 cm
XL 9.5" to 10.5" 24 to 27 cm
Size Inch Cm
Dakine Womens XS 5" to 5.5" 13 to 14 cm
S 5.5" to 6.5" 14 to 16 cm
M 6.5" to 7.5" 16.5 to 19 cm
L 7.5" to 8.5" 19 to 21 cm
XL 8.5" to 9.5" 21 to 24 cm
Size Inch Cm
Pow Mens S 7" 18 cm
M 7.5" to 8" 20 cm
L 8.5" to 9" 23 cm
XL 9.5" to 10" 25 cm
Size Inch Cm
Pow Womens XS 6" 15 cm
S 6.5" 17 cm
M 7" 18 cm
L 7.5" 19 cm
XL 8" 20 cm


As you ride you will become warm and start to sweat. If that moisture can't escape from the glove / mitten your hands will become wet. Wet and cold is not a good combination.

Gloves with premium leather materials such as Goat leather, Drum dyed leather are great for waterproof and breathability. Natural leather repels water, breaths and is very durable and soft so you get the ultimate in comfort and durability. You can use Nikwax to improve waterproofing and treat the leather to prolong the life of your gloves. Many leather gloves come with a sachet of Nikwax.

Shell fabrics such as Corded Nylon, Polyester and Cordura are treated with a Durable Water Repellent finish to act as an initial barrier to moisture. Helping your hands to stay warm and dry.

Gloves featuring Gore-tex inserts are considered to be completely waterproof and completely breathable. So if you see the Gore-tex logo you are guaranteed to stay dry.


An insulated glove has an integrated moisture-wicking thermal lining. You will often get several layers of insulation fabric inside an outer layer of waterproof material. If you want gloves that will perform for most conditions through the season then look for a glove with good insulation. Below are the most common types of insulation

Primaloft insulation offers superior performance for high quality cold-weather gloves. Primaloft is lightweight, breathable and is proven to repel water better than any other synthetic or natural insulation, so you remain dry, warm and comfortable even under the most extreme conditions.

High loft synthetic is a synthetic insulation with an excellent balance of comfort, warmth and value. It resists moisture in wet conditions, providing loft retention and an air space that holds heat and keeps hands warm. The non-bulky nature of this insulation allows breathability when conditions are warmer.

Thinsulate Insulation is on of the warmest insulations on the market. Fine fibers trap body heat and maintain the ability to keep you warm. Thinsulate Insulation absorbs less than 1% of its weight in water. Even in soaking wet snow conditions, gloves or mittens with Thinsulate Insulation will retain the ability to keep you warm.

Non-insulated gloves are often referred to as a Pipe & park gloves. These gloves / mittens are not very warm but great for spring conditions or during warmer days.

Washing & Care

Very Important! Only machine-wash your gloves / mittens if you really need to. Do not machine -wash leather gloves / mittens! ?Check the label on the inside of the cuff for product specific washing instructions.

Zip up all zippers and attach all Velcro before loading!?Zipper sliders and teeth can easily be damaged in the washer and/or dryer.? Velcro gets clogged up with fuzz from other garments and can snag your other clothes, causing damage to both.

Front-load machine wash only! Using an agitator-style top-load washer could possibly do damage to your technical outerwear or clothing.

Gentle cycle should be all that is recommended to clean your technical outerwear.?If your gloves are stained, you may be out of luck.

Use cold water!?Actually, warm is OK, but cold is preferred to maintain the waterproofing.

Use outerwear-specific detergent or powder. Using liquid detergent that is not outerwear-specific clogs the pores of technical fabrics and damages the DWR coating, greatly reducing the performance (waterproof/breathability) of the garment.

Hang Dry in shade or Tumble Dry on Low Heat. Drying with excess heat can damage or melt fabric, zippers, and/or trims. Leave in until “almost dry” and change to NO HEAT or hang dry to finish.? Low heat actually helps re-activate waterproofing after washing.

Replenish Waterproofing as needed.?The waterproof coating (the magic that makes water droplets bead up on your outerwear) on all technical fabrics will become less effective over time and use?- especially if you are around campfires, smokers, oily lift pulleys, or other contaminants in general.? Revive the performance of your technical outerwear by washing as instructed, then using a spray-on waterproofing product such as NikWax TX-Direct.

Snowboard & Ski Helmets Guide

Scroll Down to Helmet Size Guides

Why wear a Snowboard / Ski helmet?

Why not wear a helmet? If you have ever watched the X-Games or the Winter Olympics, it is pretty obvious. Even the most experienced Pro's can catch an edge and get thrown out of balance. One common accident is actually being hit from behind by some skier or snowboarder out of control. So it does not matter how good snowboarder or skier you are, any rider at any level can have an unsuspected fall. Wearing a helmet could make all the difference. In some indoor slopes and resorts it is also a requirement.

Years ago there were a lot of people not wearing a helmet on the slopes. Helmets back then where a lot bigger, heavier and nowhere near as comfortable as today's helmets.

This has changed; today you will see a lot more snowboarders and skiers wearing a helmet. Snowboard & Ski helmets have become a vital piece of equipment for the majority of snowboarders and skiers.

Snowboard & Ski Helmets are now well ventilated, surprisingly light, very comfortable and comes in many different shapes and forms. If you have not tried on a helmet for a couple of years, we highly recommend that you do so now. This is the most important safety equipment that could potentially save your life.

Finding the correct sized helmet:

Before ordering a helmet online, it is important to measure your head and check the brand's specific size chart for the particular helmet that you are purchasing. While all of the different brands measure for sizes in centimetres, the sizes do vary by brand and even model. Please note that head shapes are different and therefore there are different types of helmet shapes. We highly recommend trying on a helmet if you can, to ensure you have got the best fit for you.

It is also important to try the helmet on with your goggles to ensure that you are getting a comfortable fit. Your snowboard goggles should fit tightly to your snowboard helmet not leaving any gap between the frame of the helmet and goggle which leaves your skin exposed to the elements. At the Board Basement we call this “the twat gap”. Having a freezing point on your forehead is extremely uncomfortable.

It is important that the goggles are not pushing down too much on your nose and restricting breathing through your nose.

How to measure:

It is important to keep the measuring tape level and above your ears. You should aim for roughly two fingers width above your eyebrows. This will ensure that you are measuring the largest part of your head.

You want to use a flexible measuring tape or string if you can't find a flexible measuring tape to measure all the way around.

If you need to use a string to measure, simply wrap the string around your head as described above. Then simply measure the length of the string.

As well as using standard sizes, some Brands choose to add levels of customisation to certain models, such as a boa coiler to each size for extra fit and comfort.

You will find the size charts below.


All helmets available at the Board Basement are half shell helmets. They feature a hard shell upper with soft ear flaps and liners providing a more comfortable, adaptable fit while making it easier to hear. There are a few different types of constructions to choose from.

Zip mold / In-Mold

Featured on some Bern helmets, In-Mold or Zip mold snowboard / ski helmets are produced by creating a hard plastic outer shell which is fused with the snowboard helmets impact absorbent foam liner, typically made from EPS foam. In-Mold snowboard helmets are created in a single molding process which means that you can easily spot if the helmet has split on impact. The in-mold construction also allows the manufacturers to sculpt better ventilation systems. This process creates a very lightweight and strong helmet that is more comfortable to wear. All In Mold helmets available at The Board Basement comply with the CE EN and ASTM Certification Standards.

Hardshell / EPS helmets

This is the most common helmet construction. Sometimes referred to as ABS Construction, Hard Shell Construction uses an injection molded ABS Shell which is designed to withstand high-impacts. This hard shell is then bonded to an EPS Foam Liner. The EPS hard foam is designed to absorb and break apart on impact. It is therefore important that you inspect your helmet after an impact. As soon as EPS foam has got any cracks, you must replace the helmet. The hard shell of this style of snowboard helmet is typically more durable than an In-Molded Snowboard Helmet Shell and safer that a Hard Hat. All Hardshell / EPS helmets available at The Board Basement comply with the CE EN and ASTM Certification Standards.

Hard Hats

Bern technically uses Hard Shell Construction to create their Hard Hats. Instead of using traditional EPS hard foam inside the helmet, Hard Hats use Bern's soft Brock Foam inside their thicker ABS Shell. Brock Foam is open cell foam designed for low multi-impact protection. This means that the hard hat is softer and more breathable and therefore more comfortable. Protective headwear such as Hard Hats designed for multi-impact protection does not comply with the way the CE EN and ASTM Certification Standards are written, and therefore cannot be classified as a helmet. The Bern hard hats are great for the person who normally would not wear a helmet and looking for comfortable and low profile protection.


There are two major certification systems for Snowboard Helmets; CE EN and ASTM. Most snowboard / ski helmets sold at the Board Basement meets the certifications, apart from Bern Hard Hats as they do not meet the standards.


ASTM is one of many American organizations dedicated to testing products to ensure that, in this case, the helmet can provide appropriate protection in simulated crashes. ASTM F2040 is the section regarding recreational snow sports helmets. Snowboard helmets which are awarded this certification status are intended to protect snowboarders and skiers against a hard single impact only. After one serious impact or if you discover cracks in the foam or outer shell of the snowboard / ski helmet you should dispose and replace the helmet.


CE EN is a European based organization that helps to protect consumers by ensuring that products meet certain standards in order to be sold in the European market place. CN EN Certifications are often seen on snowboard helmets, which are produced in Europe. Much like the American rating system snowboard helmets meeting CN EN certifications are designed to protect against a hard single impact only. After one serious impact or if you discover cracks in the foam or outer shell of the snowboard / ski helmet you should dispose and replace the helmet.

Special Helmet Features


Ventilation is great if you are using the helmet in warmer conditions. The ventilation will create a cooling air flow inside the helmet so you don't get too hot. If you know that you normally get really warm or you are going to ride during spring, you should definitely considering a helmet with vents. There are fixed and adjustable vents. Please use the filters on our website to find a helmet featuring vents. As the ventilation types vary, please read product descriptions for details.

If you normally feel cold, maybe a helmet without ventilation is the better option for you, as they will hold the warmth better.

Audio System

If you prefer to listen to your favourite music whilst cruising down the slopes, then you should look at a helmet featuring Audio speakers. Many of the helmets available at The Board Basement come with speakers integrated with the liner. Audio liners are also sold separately if you would like to update your non audio helmet. Please make sure you order compatible audio liners for your helmet. However, it is more economical to purchase a helmet already featuring audio system as buying audio liners separately can be much more expensive.

Peaks / Visors

They are not just there for styling. The peaks are there to prevent cold wind blowing on your forehead by creating a wind shield. A peak / visor are also good at stopping rain and snow from landing on your face or goggles and protecting you and your goggles if you are riding amongst trees.

All season use

Sizing Head

Most snowboard helmets available at The Board Basement have removable winter liners to accommodate washing / cleaning them and replacing them with audio liners.

You can replace the winter liners with a summer liner for use as a skate or bike helmet.

Please be aware that just because the winter liners are removable doesn't make it suitable for all year round use. Check the product description for the specific snowboard / ski helmet to ensure that it is truly designed for all seasons.

Size Inches CM
Protec XS 20.1" - 20.5" 51-52cm
S 20.9" - 21.3" 53-54cm
M 21.7" - 22.0" 55-56cm
L 22.4" - 22.8" 57-58cm
XL 23.2" - 23.6" 59-60cm
Size Inches CM
K2 XS 18.875" - 20.125" 48-51cm
S/YOUTH 20.5" - 21.625" 52-55cm
M 22" - 23.125" 56-59cm
L/XL 23.5" - 24.375" 60-62cm
Bern Helmets

Snowboard & Ski Goggles Guide

Snowboard & Ski goggles are essential for a good time on the mountain. Don't go riding without some form of eye protection. Goggles are obviously the best option. Without any form of eye protection, it can lead to snow blindness and is something you want to avoid.

Both goggles and sunglasses have to be 100% UV protective, even for low visibility conditions. Goggles should have double lenses and good ventilation to prevent fogging. All Goggles from The Board Basement are 100% UV protective, with double lenses and meets the standard criteria and are CE marked, unless specified in description.

If you wear a helmet you want to make sure that your goggles are compatible. You do not want a gap between the frame of the goggle and your helmet. We call this gap "the twat gap". Cold air blowing on your forehead and giving you a freezing point is really uncomfortable.

Goggles also come in different shapes and sizes to suit all face types and sizes. Use our filters to find the best Snowboard / Ski Goggle for you.


Depending on the light conditions you are riding in, you should change your lens accordingly. Most frame styles come with different types of lenses. A dark tinted lens is best for bright sunny conditions because Iridium coated or mirrored lens, optimises contrast and minimises glare. A yellow or rose tinted lens is best for low light (Dark / Whiteouts) as they increase definition. A clear lens is ideal for night riding or inside a "fridge"/"Snowdome". Even though the light is good inside an indoor slope, it is not the same kind of light as the sun provides you.

Goggle Care

The applied coating on the lens can easily get ruined if you do not take care. Below are some "DO NOT" points when it comes to goggle care.

  • Never dry your goggles on a radiator.
  • Never use your jacket, gloves or anything else to clean the lens. You should only use the provided micro fibre cloth or another proper lens cleaner or specific cloth to clean the lens.
  • Never use harsh detergents to clean, which may strip the iridium coating. Only use a very light detergent if needed.
  • Keep your goggles safely wrapped inside the micro fibre bag when not in use. If you do not have a micro fibre bag (most goggles comes with one) or you have lost it, you can use a fleece-lined beanie.

VLT (Visual Light Transmittance)

From 1-100%, the higher the percentage number, the more light will pass through the lens. A lens with 99% VLT will be clear whilst 1% will be very dark. Lighter tints have a higher VLT because more light passes through the lens. Darker lenses have lower VLT because less light passes through the lens.

Snowboard Buyers Guide

Snowboard Binding Guide

Snowboard Boot Guide

Technical Snow Outerwear Guide

Gloves / Mittens Guide

Helmet Guide

Goggles Guide

How can I find a specific product?

In the This-is-Top banner of our online shop you will find our search bar. Just type in the product name or a key word and the smart search will automatically give you options. If you know the full name of the product, type in more information to give you more specific results.


If the product is sold out or not in stock, it will not appear in the online shop.

If you can't find a specific brand or a product, please feel free to contact us. We will do our best to try and make the product available for you.

If you want to browse different product in a specific category, use or filters to narrow down the selection, giving you the best option available.

Can't find your size?

If your size is not displayed, it means that we do not have that size in stock at the moment or it might be sold out.

Only the products and sizes that are visible in the online shop are available for purchase.

Product descriptions and product images.

Here at the Board Basement we always try to write our own description of the product to give you, the customer as accurate description as possible.

However, if you want to know more about a specific product, feel free to contact us.

Many factors decide the accuracy of the photographs and the true colour of the garments or product.

When choosing product images for our online shop we use images supplied by the manufacturer or we take our own photos. We always check the images so they are true to the real colour of the garment or product.

Different types of lighting used when photographed can influence how the colour looks in the photograph.

Please note that the monitor and its settings may influence how the colours are rendered on your computer.

Online Purchases

Order confirmation

As soon as you have completed the checkout process you will receive an automated email confirmation from The Board Basement.

If you have placed an order, but still not received an order confirmation email. Please ensure that you have entered the correct e-mail address. The order confirmation is always sent to the e-mail address saved in your customer account. This will be the same e-mail address that you log in to your Board Basement customer account with.

If this email is correct, please check your Spam or Bin folder so it has not been filtered there.

Your customer account gives you an overview of all of your orders. Please check this overview to ensure that your order has been correctly entered and received by us. Please also take note of the order status.

If you cannot find your order in this overview and also haven't received your confirmation e-mail, please contact our Customer Service.

When will I receive my order?

When we receive your order, we will first check the payment details and make sure no fraudulent orders goes through. If everything is fine and all details are correct we will pick and pack your order. If you order before 13.00 during a working day we will dispatch your order the same day. Any other orders will be processed at the latest the next working day.

Depending on the delivery address and the delivery option selected at the checkout, delivery times vary.

Please read more about delivery here.

My order has not been dispatched yet. What is going on?

In the unlikely event of the product not being available we will contact you as soon as possible to try and resolve it. We are a multi channel business and due time delays, it may be the item has sold elsewhere and not updated in time and unfortunately some times cause out of stock issues.

If we suspect that someone has been trying to make a purchase with a stole credit card or with card details that does not belong to the rightful owner, we will not dispatch the order.

Have you checked your e-mail or your telephone answer machine / message for messages from us? We will contact you as soon as we can, if there is a problem with your order.

My order has been dispatched, but I have not received it.

Sometimes parcels get lost or stolen during delivery. Use your consignment / tracking number to make a search for your order. Your consignment / tracking number will be sent to your email address. You can contact the courier / post service directly you try and resolve any issues.

The most common problem is that a delivery attempt has been made, but no one was in available to sign for the parcel, and the Post person has neglected to leave a calling card. You can find more delivery information here.

I no longer want the order I have received.

-No problem. You can still send back the order, as long as it is in the same condition as when you received it and with the labels attached. Please click here to find out more information about our returns policy and returns instructions.

Visit us

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If you live near Exeter, please come and visit us. We recommend to have a look on the website before you come and visit, so you have a fairly good idea what you are looking for. We have thousands of products packed up in boxes in the warehouse, so to browse it all will take hours. Please click here for opening hours and address details.

Discounts and Package deals

Most of our products are already discounted, so if you are looking for a bargain you have come to the right place. We will not discount "in season products" until advertised in the online shop.

If you are planning to buy a package including a Snowboard, Bindings and Boots; please give us a call and we can give some advice and help you find the best combination and price.

Are you unhappy with any part of the service provided?

Please contact us as soon as possible so we can try and resolve the problem. We work very hard to keep our customers happy. If there is anything we can do to help you out, we would like to know about it:

Luke Martinez, Director, The Board Basement
01392 253 169

Technical Problems

If you are experiencing any technical problems with our online website, please contact gus@theboardbasement.com

Privacy Policy

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You are our customers and that's that...

Simply put; if you are a customer, then you are our customer and we will only communicate with you if and when we have something interesting to say. We don't like being bombarded with marketing ourselves, so we won't do it to you. We will not share your data with any other marketing companies, why would we?

For those of you with data and privacy concerns, in simple terms we only store the details you have given us and no financial data, it's only name, address, and details of your purchase plus any preferences you told us about as well as the previous products bought. The financial information we store at The Board Basement covers how you paid and when, no more. Credit card details and such are stored with secure third party software, in this case SagePay. If you use PayPal you are clearly happy with them and they do not share any financial information with us.

The financial information we share with our merchant service companies (Sagepay and PayPal) also helps us prevent fraud. We do recommend you to opt-in to our email list for the updates if you are interested in board sports and the products we sell. We get deals coming in all the time and in a slightly random fashion too, so if you opt-in we will simply drop you a message when something new has arrived or got anything exciting to tell you about. Alternatively you can bookmark our site or follow us on Facebook or Twitter - again we only write when there is something worth saying. We pretty sure you don't care about what we had for lunch or our views of politics, we can't even agree on that.

In end we want to sell you cool and exciting gear for you to have good time with; we are not out to influence your politics or tell you how to lead you life, although we do think saving the world is good thing! As is Snowboarding, the beach, wakeboarding, the mountains, surfing, skateboarding, having a BBQ with friends and dancing like your Dad.

Oh, if you are not yet a customer but a friend who's interested in what we're up too, again we'll only speak to you if you've opted in for us to do so.

If you have any questions, please contact us: stuart@theboardbasement.com. We are also registered with data protection.

Here’s the details because we need too, it's the law!


At The Board Basement we committed to protecting the privacy and security of our customers and all site visitors (all of you). We appreciate and respect how important privacy is.

We do not, and will not, sell any of your personal data to any third party including your name, address, email address or phone number. That is our promise to you. You can see our fully privacy policy below.


The law on data protection sets out a number of different reasons for which a company may collect and process your personal data, including:

Legitimate interests

We collect and process your data to pursue our legitimate interests (sell you cool stuff), in ways they would reasonably expect as part of running our business and which does not materially impact your rights, freedom or interests.

If you have placed an order with The Board Basement, or registered to receive emails, we assume you are interested in our products or services. We will send you emails about products and any special offers.

You can unsubscribe from these mailings at any time, by clicking the unsubscribe link at the bottom of all our newsletters, or by contacting us on info@theboardbasement.com. We may use your purchase history to send you or make available personalised offers – not to profile you so you will vote this way or that.

If you have had problems placing your order and abandoned your shopping basket, we may e-mail you to offer assistance in completing your order.


In specific situations, we can collect and process your data with your consent. For example if you enter a competition we are running on our site or a partners site, and tick a box to receive email newsletters.

Contractual obligations

In certain circumstances, we need your personal data to comply with our contractual obligations. It is mostly for delivery, or maybe the odd warranty. For example, if you place an order for a snowboard for next day delivery to your home, obviously we’ll collect your address details to deliver your purchase, and pass them to our courier, in order to deliver your order.

Legal compliance

If the law requires us to, we may need to collect and process your data. For example, we can pass on details of people involved in fraud or other criminal activity affecting The Board Basement to law enforcement. Unfortunately this happens but we do our best to prevent it. It is also why we work with secure 3rd party payment tools and payments channels such as PayPal.


  • When you visit our website, and use your account to buy products and services
  • When you make an online purchase and check out as a guest (in which case we just collect transaction-based data - you may still opt in to receive our newsletter).
  • When you create an account with The Board Basement.
  • When you purchase by phone or at our office.
  • When you contact us by any means with queries, complaints etc.
  • When you enter our competitions.
  • When you fill out any forms on www.theboardbasement.com
  • When you book any kind of appointment with us to visit our shop or warehouse.
  • When you choose to respond any surveys we send you.
  • When you comment on or review our products and services.


If you have a web account with us (or place an order as a guest): your name, billing/delivery address, orders and receipts, email and telephone number. For your security, we’ll also keep an encrypted record of your login password.

Details of your interactions with us online, via e-mail, or over the phone.

For example, we collect notes from our conversations with you, details of any complaints or comments you make, details of purchases you made, items viewed or added to your basket, voucher redemptions, brands you show interest in, web pages you visit and how and when you contact us.

Copies of documents you provide to prove your identity.

This may include details of your full name, address, date of birth and facial image. If you provide a passport, the data will also include your place of birth, gender and nationality. Or a copy, screenshot of your bank statement in terms of fraud checking. We do not store documents used to prove your identity on or offline. If we ask you to prove your identity for fraud prevention purposes, we will delete any documents provided before your order is dispatched.

Details of your shopping preferences.

Details of your visits The Board Basement, and which site you came from to ours. Information gathered by the use of cookies in your web browser. Learn more about how we use cookies and similar technologies.

Personal details which help us to tailor your shopping experience

For example, you might tell us your preferred snowboard size, which we’ll use to guide your suggested items. We’ll only ask for and use your personal data collected for recommending items of interest and to tailor your shopping experience with us. Of course, it’s always your choice whether you share such details with us.

Payment card information.

We do not store full card details either online or offline. At no time during the boardshop checkout does anyone have access to your card details - All card processing is handled by Sage Pay.

Your comments and product reviews.

To deliver the best possible web experience, we collect technical information about your internet connection and browser as well as the country and telephone code where your computer is located, the web pages viewed during your visit, the advertisements you clicked on, and any search terms you entered.


The Board Basement does not target and is not intended to attract children under the age of sixteen. Although visitors of all ages may navigate through our website we do not knowingly collect or request personal information from those under the age of sixteen. If, following a notification from a parent, guardian or discovery by other means, a child under sixteen has been improperly registered on our site by using false information, we will cancel the child's account and delete the child's personal information from our records.


We use your information in a number of different ways - what we do depends on the information. The following lists a full breakdown.

Your name and contact details

How we use your name & contact details:

  • Deliver your purchases to you. We’ve got to do this to perform our contract with you (it’s a bit hard to send your order if we don’t use your name and contact details!)
  • Send you service messages by text, e-mail or, such as order updates. We’ve got to do this to perform our contract with you (so you can tell when your order is coming)
  • Sending you information by email, about our new products and services, or sending our weekly trade in surfboard newsletter (best e-mail of the week we are told). You can unsubscribe at anytime.
  • Sending you unfinished order e-mails to determine if we can help with an unfinished shopping basket.
  • Fraud prevention and detection. To prevent and detect fraud against either you or The Board Basement, unfortunate, but absolutely essential
  • Showing you a few adverts as you browse the web, so you can see our latest products and deals
  • Finding out what you, and other customers like, to ensure we are giving you what you want, and to stay as the UK’s best independent extreme sports stores.
  • What you’ve said to us, for example, over e-mail, the phone, on instant chat, or on social media.

Your payment information

This means your card’s number, security/CVV code, don’t worry, we don’t keep them. How we use your payment information:

  • Take payment, and give refunds. We’ve got to do this to perform our contract with you, we’re not giving everything away.
  • Fraud prevention and detection. To prevent and detect fraud against either you or The Board Basement, unfortunate, but absolutely essential.
  • Your contact history with us.

How we use your contact history

  • Provide customer service and support. We’ve got to do this to perform our contract with you, after all, you expect the best service from us.
  • Purchase history and saved items.
  • What you’ve bought and what you’ve stored in your basket for another time

How we use your purchase history and saved items

  • To sell you things.
  • Provide customer service and support, and handle returns.
  • Finding out what you, and other customers, like.

How we use information about how you use our website.

  • Improve our website and set default options for you (such as language and currency). To give you the best possible shopping experience.
  • Protect our website. To prevent and detect fraud against either you or The Board Basement Ltd, unfortunate, but absolutely essential and to meet our legal obligations about looking after your data.
  • Your responses to surveys, competitions and promotions

How we use your responses to surveys, competitions and promotions

  • Run the survey, competition or promotion. We’ve got to do this to perform our contract with you, if we can’t use your entry, you can’t possibly win - you really want to miss out on a free snowboard!
  • You don’t have to give us any of this personal information but if you don’t, you may not be able to buy from the site, and you are unlikely to receive our optimal overall customer experience.

We also anonymise and aggregate personal information (so that it does not identify you) and use it for purposes including testing our IT systems, data analysis, improving our site. Samples of this aggregate data may also be shared with third parties.


We’ve said it before and we’ll say it again. We do not, and will not, sell any of your personal data to any third party including your name, address, email address or credit card information. We want to earn and maintain your trust, and we believe this is absolutely essential in order do that.

However, we share your data with the following categories of companies as an essential part of being able to provide our services to you, as set out in this statement:

  • Companies that do things to get your purchases to you, such as payment service providers, and delivery companies.
  • Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud, and provide order on finance options.
  • HMRC if audited for VAT because we’re small enough not to afford to expensive lawyers to avoid paying it.

On the website we collect anonymous data based on your behaviour (we’ll come back to this), and this is shared with:

  • Professional service providers, such as advertising partners and website hosts, who help us run our business online.
  • Website team to help make the journey through the website better.


If you have placed an order with theboardbasement.com, or opted in to receive our newsletter, we assume you are interested in our products or services. We will send you our weekly e-mail newsletter, our weekly surfboard trade in newsletter, and any special offers from time to time.

If you do not want to hear from us after this, its really easy, just unsubscribe. Its at the bottom of our emails, or you contact: info@theboardbasement.com Once you do this, The Board Basement will update your profile to ensure that you don’t receive further marketing messages. You don’t need to complain to the ISP or anyone else, just let us know.

Please note that, it might take a few days for all our systems to be updated, so you might get messages from us while we process your request.

Stopping marketing messages WILL NOT STOP service communications (such as order updates, abandoned basket / failed order emails). These are part of the order process.


We know how much data security matters to all our customers. With this in mind we will treat your data with the utmost care and take all appropriate steps to protect it. We secure access to all transactional areas of our websites and apps using ‘https’ technology.

Access to your personal data is password-protected, and we don’t store sensitive data such as full payment card information which is held on secure protected 3rd party software.

We regularly monitor our system for possible vulnerabilities and attacks, and we carry out testing to identify ways as we need to be compliant with the PCI otherwise we will not be allowed to take credit card payments.


You have a lot of rights relating to your personal information:

  • The right to be informed about how your personal information is being used , hence the policy
  • The right to access the personal information we hold about you
  • The right to request the correction of inaccurate personal information we hold about you
  • The right to request that we delete your data, or stop processing it or collecting it, in some circumstances
  • The right to stop direct marketing messages, and to withdraw consent for other consent-based processing at any time
  • The right to request that we transfer or port elements of your data either to you or another service provider
  • The right to complain to your data protection regulator - in the UK, the Information Commissioner’s Office

If you want to exercise your rights, have a complaint, or just have questions, please contact us.


We may change this page from time to time, to reflect how we are processing your data. If we make significant changes, we will make that clear on the The Board Basement, or by some other means of contact such as email, so that you are able to review the changes before you continue to use www.theboardbasement.com


Like almost all websites these days, we use cookies on our website to enable us to deliver the essential functions of the website and improve its performance. For users of this website, we presume “implied consent” which means by continuing to use our website, you agree to our use of cookies. To comply with EU law we are required to tell you we use cookies and we do so in the footer of every page on our site.

What are Cookies?

A cookie is a tiny text file of letters and numbers that is stored on your computer or handheld device for tracking and record-keeping purposes. We use both session ID cookies and persistent cookies, to make it easier for you to navigate our site. Cookies collect anonymous data, it is not linked to you specifically, you are simply a string of data. This helps us see what is happening and to find out where things are working. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies via your browser’s ‘clear cookie’ function.

More information on cookies is available at www.allaboutcookies.org.


Like many extreme sports independents we are not a massive company, with huge marketing budgets. But we do engage in limited online advertising, also to keep you aware of what we’re up to and to help you see and find our products.

Like many companies, we target adverts such as banners to you when you are on other websites and apps. We do this using a variety of digital marketing networks and ad exchanges, and we use a range of advertising technologies like pixels, ad tags, cookies, and mobile identifiers, as well as specific services offered by some sites and social networks, such as Facebook’s Custom Audience service.

The banners and ads you see will be based on information given to these third party companies, or your previous use of www.theboardbasement.com (for example, your search history, products you have viewed). You can opt out of these at anytime by clicking the tool option on the banners or adverts.


We hope this Privacy Notice has been helpful in setting out the way we handle your personal data and your rights to control it.

Anything else not covered here.

Please contact us. We are here to help!

Contact details can be found here.


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