Payments

We accept the following card types: Visa, Visa Debit, MasterCard, and Maestro

We also accept Paypal payments and cash in store.

Unfortunately we do not accept Amex.


100% Safe Payments

Your safety is our highest priority, and that is why we use great caution and the highest safety standards while dealing with your personal data. For safe transferring of customer data during the ordering process and especially credit card details, we use a secure transfer method – the "Secure Socket Layer" (SSL) connection. Credit card data is never saved, but immediately received and processed by our payment service provider "Sagepay". We do not share your card or personal details with anyone else.

Telephone orders.

If you prefer to pay over the telephone, just call us on telephone 01392 275 256

We will need to know the name of the card owner, card number, date of validity, the safety-code and the billing address. The billing address is the address where the card is registered.


With this method we can carry out your order without electronically transferring your credit card information. We do not store any card details.


Safety Controls

We work hard to prevent fraudulent activity. Every single transaction will be scanned and approved before any order is processed and dispatched.
In some cases, we might implement a credit card check for safety. You will be informed by e-mail about this. In these rare cases we simply require a copy of the front side of your credit card (so that the number and card owners' name are legible) as well as a copy of a current ID (Official ID, Passport or drivers license). You can send us the copies by mail or fax.
This process only needs to be carried out in very rare cases, and is implemented for your safety, to make sure that no one else tries to shop with your credit card!

Mastercard Secure Code / Verified by VISA

Verified By Visa" or "Mastercard SecureCode" is an international payment standard that identifies the rightful user of this credit card during online payments with a MasterCard or Visa creditcard. You are requested for a password that has been set up by, and is only known to, the credit card owner.

You can activate this code on the spot by entering the requested data, or you can skip the process by clicking "Do not activate".

Paypal

PayPal is an online payment service with which you can transfer money easily, safely and fast. All you need is a PayPal account, which works like an online bank account. Registering for PayPal is free! You simply need to save your account data once, and can then safely shop in any participating online shop without having to re-enter your account details every time.

If you would like to pay with PayPal, choose the payment option "PayPal" in the checkout area. After confirming the order you will promptly be lead through the payment process without having to enter any further information. As soon as you have successfully completed this process, your order will continue to be processed.

Sales Tax

All Prices in the Online Shop already include the sales tax. These prices are valid for all EU-States. For Switzerland and Norway you will responsible for imports duties. Unfortunately our system will deduct it, please contact us to let us know and we will endeavour to make the adjustment.

Please note for International Sales, we do not cover any import tax. It is your responsibility to understand the implications of buying abroad. You might face customs fees, which we cannot be responsible for. These fees depend on the contents of the packet as well as their value and as a consequence, they can vary.By law we have to state the value of the product on supporting documentation.